BSBOPS505 – Manage organisational customer service
Posted by SkillMaker in May, 2024
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element. 1. Establish customer requirements 1.1 […]
Category: BSBOPS505
Monitoring and Maintaining in Digital Communications
Posted by SkillMaker in Mar, 2024
Monitoring and maintaining digital communications What is monitoring and maintaining in relation to digital communications? Monitoring and maintaining in digital communications involve the continuous observation and upkeep of digital communication systems and channels. It ensures that these systems are functioning optimally and securely, and that they continue to meet the organization’s communication needs. Why do […]
Category: BSBTEC202
Post Tagged with Cert II, digital communication, Monitoring and maintaining digital communications, Work Experience