The Importance of Feedback in Developing Organisational Strategies
Posted by John Puttick in Apr, 2024
Feedback is an essential component in the development of organisational strategies as it provides valuable insights and perspectives that can guide decision-making and improve overall performance. Enterprises rely on feedback to gauge the effectiveness of their current strategies, identify areas for improvement, and align their objectives with the evolving needs of their stakeholders. Feedback also […]
Category: BSBSTR602
Customer Service
Posted by Taunese Saili in Apr, 2016
What is customer service? Customer service is every interaction with a customer. Customer service is looking after the customer’s needs by providing and supplying professional, helpful, high quality service and support to ensure customers requirements are met from the start and throughout to the end. In todays hyper-connected world, customer […]